اتفاقية الدعم الفنى

Agreement annual technical support contract:

 

Been with the help of God in the day (--------) and date (- 143 e) corresponding to (- 201 m) agreement between the parties:

First Party: Hosting of advanced communications and information technology.

Second Party: (Mr / ------------------) a civil registry (---------------------- )

 
His site (------------------) www. *************. Com

That Party shall provide the first comprehensive technical support for one full year for the second party and this agreement takes effect as a contract must be adhered to by both parties of the date of subscription to the following conditions:

1) to the second party to provide advanced hosting the statements of the true character, and all means of communication available and will be all the information is confidential and will not show any data only when the legal accountabilities.

2) The second party is entitled to request the amount paid within fifteen days of the agreement began to provide technical support without any reason for withdrawal.

3) after fifteen days from the Technical Support Agreement in the case of the second party will cancel the subscription to the service he has the right without providing any reason and in this case, the discount period that in which the monthly cost of service as set forth below and the remainder is returned to the client.

4) comprehensive technical support service provided to clients involved in service around the clock, seven days a week, 24/7.

5) When you sign up in the service of technical support, the technical support team inspected the site a full examination to make sure it is free from any harmful files to the server or the Forum itself.

6) A team of technical support for the installation of advanced hosting special forum to copy us throughout the subscription period, a modern version as it is encrypted and also install protection programs are required.

7) is sending a message to the client Account contains the customer name and password to continue through the technical support tickets through the client area.

8) is to make sure that the client is able to send and receive tickets and be notified the customer that the ticket was received, which was established under the procedure and then the problem is resolved in a final solution soon, God willing.

9) The Technical Support Forum Upgrade at the request of the client so that the Forum would be licensed by the manufacturer "Alphippolten " (see the index licenses).

10) Support the team installed a Alhakat free and secured and proportionate to the forum as requested by the client.

11) does not assume technical support free installation scripts such as libraries and magazines for fear of the existence of gaps affect on the forum or server and have technical support to the site only.

12) installation of any banner provided by the customer directly.

13) is installed design and design of Ramadan Hajj to the wishes of the customer and the company free of designs or any design provided by the client is free.

 

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